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Feature
Seats on the Bus
The Post-Close Reckoning
What no one tells you about the org chart sitting on your desk.
There is a moment, usually somewhere in the first weeks after a deal closes, when you find yourself sitting across from a list.
The list exists because people decisions were made during diligence. Names were assessed, roles were evaluated, conclusions were drawn about who fits the next chapter and who does not. That work happened before you ever saw anyone operate. Before the pressure was real. Before the stakes were on the table.
Now the deal is closed. And you are about to find out how much of what you decided was right.
I have sat at that table many times. After over a decade of doing this work, I can tell you what all of that preparation cannot tell you: how someone actually calls it when the game is live and getting it wrong has consequences. Due diligence is watching batting practice. The swing looks good. But batting practice does not have a scoreboard. Nobody's job is on the line. The conditions that reveal who someone actually is under pressure are absent by design.
The game is different. Post-close, you are watching people operate live for the first time, in a building where everyone knows things are changing. That is a different instrument than an interview. It surfaces different information. And it frequently produces different conclusions about who actually belongs on the bus.
Before those conclusions get acted on, there is a conversation that almost never happens. Not the diligence debrief. Not the integration kickoff. The real one. The one where both sides say what they actually know and what they do not. That conversation is where the reckoning either starts well or starts badly. And most of the time, nobody has it.
Due diligence gives you the best possible preparation for a decision you cannot fully make until you make it. The conversation that happens before the bricks come out determines how much of the wall you have left when the reckoning arrives.
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